About Us
Our story began with a clear vision: to enhance healthcare by providing medical professionals with top-tier virtual assistance. As a team with a deep understanding of both the medical field and the challenges faced by practitioners, we set out to create a service that bridges the gap between high-quality patient care and effective practice management. We recognized that healthcare professionals were spending too much time on administrative tasks, taking valuable time away from patient care. This insight led us to develop a specialized service that not only understands the intricacies of medical workflows but also delivers precise, reliable support tailored to the needs of healthcare providers. From our humble beginnings, we've grown into a dedicated team of virtual assistants who are not only highly skilled in administrative tasks but also deeply familiar with medical terminology, patient confidentiality, and the unique demands of healthcare settings. Our commitment to excellence and continuous learning has enabled us to support practitioners across a wide range of specialties, helping them to focus on what they do best-caring for patients.​ Today, we stand proud as a trusted partner to medical professionals, offering seamless virtual assistance that streamlines practice management, enhances patient experience, and ultimately contributes to better health outcomes with HIPPA certified processes and cybersecurity safeguards.
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Assistify, operating under Compest Solutions Inc., has been operational since 2005 with offices in the USA, Canada, India, the UK, and Belize. To deliver top-tier medical virtual assistance, Assistify established operations in Belize. The country’s proximity to the USA, and alignment with the Central Daylight Time(CDT) zone offer smoother communication compared to other offshore locations. Belize's English-speaking population, along with its shared cultural ties with the USA, ensures seamless integration. Additionally, the majority of the population is bilingual, fluent in both English and Spanish, further enhancing communication capabilities. Our services are based in Belize to leverage a workforce that is vibrant and energetic, thanks to the avoidance of night shifts. This approach not only keeps our employees healthy, motivated, and ready to tackle any challenge but also allows us to offer our clients cost savings similar to those in other countries.
Medical Office Management Services
Our Medical Office Management Virtual Assistants are experts in handling the day-to-day administrative tasks of your practice, from scheduling and patient communication to billing and insurance coordination. By entrusting these responsibilities to our skilled team, you can streamline operations, reduce overhead, and focus more on patient care, all while ensuring your office runs smoothly and efficiently.
Medical Front Office
Appointment Scheduling
Patient Communication
Patient Registration and Records Management
Insurance Verification
Administrative Support
Referral Coordination
Referral Management
Provider Network Coordination Authorization and Documentation Patient Communication
Follow-Up and Tracking
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Benefits Management
Eligibility Verification
Benefit Coverage Analysis
Authorization and Documentation Claims Processing and Follow-Up Patient Communication and Education
Transition Care Management
Discharge Information Collection
Appointment Scheduling
Patient Registration and Records Management
Insurance Verification
Administrative Support
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Care Counselling / Home Health Services
Schedule Needs Assessment
Care Counselling
Regular Follow-Up
Appointment Coordination
Ongoing Communication and Support
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Mortgage Processing
Documentation Collection
Loan Application Processing Assistance
Regular Status Updates
Appointment Scheduling and Coordination
Client Communication and Support
Testimonials
Our clients consistently praise our virtual assistant services for their efficiency, professionalism, and ability to streamline operations. From healthcare professionals to others, clients have reported significant improvements in productivity and customer satisfaction. The personalized support and attention to detail provided by our team have not only lightened the administrative burden but also allowed clients to focus more on their core responsibilities. The overwhelming positive feedback underscores our commitment to delivering exceptional service across various industries.